Your privacy is important to us. This policy explains what personal information we collect, how we use it, and how we protect it when you visit or make a purchase from our shop.
1. Information We Collect
When you make a purchase or attempt to make a purchase through our Big Cartel store, we collect certain information from you, including:
- Name
- Shipping address
- Email address
- Order details
We do not collect or store your payment card details. All payment processing is handled securely by third-party payment processors (Stripe/PayPal).
2. How We Use Your Information
We use the information we collect to:
- Fulfill and ship your orders
- Communicate with you about your order status or customer service requests
- Send tracking information once your item has shipped
3. Sharing Your Information
We only share your personal information with third parties that help us run our store and fulfill your orders, including:
- Big Cartel: Our e-commerce platform provider.
- Stripe / PayPal: Secure payment processors.
- Postal Carriers: Shipping services (e.g., USPS) used to deliver your order.
We will never sell or rent your personal information to marketers or outside companies.
4. Data Retention & Your Rights
We retain your order information for our records to satisfy legal, tax, and accounting requirements. If you would like to request access to, correction of, or deletion of your personal data, please contact us at general@generallydependable.com.
5. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please email us at general@generallydependable.com.